Introduction

At DigiProduct, we strive to ensure our customers are satisfied with their purchases. We understand that sometimes digital products may not meet your expectations. This Refund and Returns Policy outlines the conditions under which refunds and returns are granted.

1. Eligibility for Refunds

Due to the nature of digital products, we typically do not offer refunds once the product has been downloaded or accessed. However, we may consider refunds under the following circumstances:

• Defective Products: If the digital product is found to be defective or corrupted upon download.

• Incorrect Product: If the product delivered does not match the description on our website.

• Technical Issues: If you experience persistent technical issues that prevent you from accessing or using the product.

2. How to Request a Refund

To request a refund, please follow these steps:

• Contact Us: Email our support team at dproduct23@gmail.com  within 14 days of your purchase.

• Provide Details: Include your order number, the name of the product, and a detailed description of the issue.

• Resolution: Our team will review your request and respond within 5 business days. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.

3. Exclusions

Please note that refunds will not be granted under the following circumstances:

• Change of Mind: If you change your mind about the product after purchase.

• Failure to Download: If you fail to download the product within the available download period.

• Unauthorized Use: If the product has been used in a manner that violates our terms of service.

4. Contact Information

If you have any questions or concerns about our Refund and Returns Policy, please contact us at: dproduct23@gmail.com